Access Bank leverages phone numbers to pioneer payment solution

Access Bank Nigeria has partnered Pay Attitude and Unified Payments to leverage the ubiquity of customers phone numbers and handheld devices to provide a novel payment solution called “PayAttitude Digital’’.

PayAttitude Digital is a smart and convenient mobile app that would enable Access Bank account holders to use their phone numbers for transactions at ATMs,Web and POS terminals and also allows the bank’s merchants/ customers to receive payments using their mobile phone numbers across different e-payment channels.

Only the payee need be Access Bank’s account holder as it’s a pioneer product globally meant to aid inclusion of all persons and to take advantage of the over 140 million account holders in the country.

Herbert Wigwe, the bank’s chief executive said at the launch of the new service that it offered its customers unique and convenient banking services. “This is a leading edge payment solution that will ensure Access Bank customers enjoy unique and convenient banking services as customers can send and receive cash, initiate third party payments, pay physical and online merchants and so much more”.

With the launch of the app, the bank’s customers will enjoy other benefits including request for a payment/transfer, ATM withdrawal, POS payments and collection of membership dues, as well as tithes and offerings.

They can also send staff, friends and family to withdraw cash at the ATM and buy items at physical and online shops, approve or decline transactions anywhere they are, while they also have access to cost effective and stress free agency banking and in this regard, individuals and businesses can now register themselves as agents and begin to pay cash and receive deposits using their personal devices anywhere.

Wigwe said: “At Access bank, we are committed to simplifying the lives of our customers and this is evident through the innovative solutions that we make available to them. Our customers are our priority and their convenience remains our focus.’’

Agada Apochi, managing director,Unified Payments and founder of PayAttitude, asserted that Unified Payment is happy to be the pioneer processor/switch and partner of PayAttitude and Access Bank to provide topnotch services as we have always done.

Titilayo Olubiyi, country manager, PayAttitude, remarked that with PayAttitude Digital, no visit to bank branch is required to be enabled as it is all self-service from customers device.

Likewise, it guarantees higher security level as personal identification number (PIN) will no longer be entered on the POS, ATM or Web but now on the personal device of customers.

She said with the app,customers will be able to take control of all their transactions.

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