EKELEM AIRHIHEN
Ekelem Airhihen, a trained mediator, chartered accountant, certified finance and IT consultant, certified in policy and public leadership, and an airport customer experience specialist, has an MBA from the Lagos Business School. He is a member, ACI Airport Non-aeronautical Revenue Activities Committee; and is certified in design and implementation of KPI for airports. He can be reached on ekyair@yahoo.com and +2348023125396 (WhatsApp only)
Lagos to Marrakech: Customer experience glows
EKELEM AIRHIHEN
November 14, 2022
A new resolve for ‘African Aviation’ in Marrakesh
EKELEM AIRHIHEN
November 7, 2022
Emerging regulation and the customer experience
EKELEM AIRHIHEN
October 31, 2022
Getting the crowd. Lowering fees. Lesson from EAC
EKELEM AIRHIHEN
October 24, 2022
Macroeconomic risks and African aviation
EKELEM AIRHIHEN
October 17, 2022
Business models: Between airport operators and concessionaires
EKELEM AIRHIHEN
October 10, 2022
Airport retail and path to recovery
EKELEM AIRHIHEN
October 3, 2022
Voice of the customer support strategy
EKELEM AIRHIHEN
September 26, 2022
Airport customer experience takes flight in Poland
EKELEM AIRHIHEN
September 19, 2022
Air transport, accessibility and persons with disabilities
EKELEM AIRHIHEN
September 12, 2022