As the Nigerian automotive market continues to grow, Carloha’s pre-owned division is set to become the benchmark for trust and dependability.
With a focus on transparency, high service standards, and a customer-first approach, Carloha is helping more Nigerians enjoy the freedom and pride of owning a car confidently and securely.
It is for this reason that, Carloha, a leading name in Nigeria’s automobile industry, recently unveiled a game-changing customer protection policy for its pre-owned vehicle division.
Under this arrangement, every pre-owned vehicle purchased from Carloha now comes with a 7-day vehicle repair promise, a 3-month or 3,000 km warranty, and a 149-point inspection certification.
The general manager, marketing at Carloha Nigeria, Felix Mahan, noted that Carloha is redefining the pre-owned vehicle buying experience in Nigeria. According to him, “We know that buying a pre-owned vehicle often comes with a level of uncertainty. Our new policy is aimed at removing that uncertainty. With these assurances in place, our customers can focus on enjoying their vehicles instead of worrying about what might go wrong”.
The Carloha Care for pre-owned package signifies Carloha’s commitment to making quality used-vehicle ownership accessible and worry-free. With the 7-Day Repair Promise, customers are assured that any mechanical and electrical issues will be resolved within seven days, or Carloha will provide an alternative means of mobility for the customer, as long as the vehicle remains with the company.
The package will significantly reduce post-purchase anxiety and provide an added layer of protection rarely seen in the pre-owned market while reinforcing Carloha’s reputation as a customer-centric brand dedicated to timely and efficient service.
Beyond the 7-day Repair Promise package, buyers are further protected by a 3-month or 3,000 km warranty whichever comes first, covering a range of potential faults in the vehicle’s key components.
This warranty is a strong testament to the confidence Carloha places in its inspection process and the mechanical integrity of its pre-owned inventory. It also serves to enhance long-term customer trust in the Carloha brand.
Each vehicle undergoes a meticulous 149-point inspection by trained and certified technicians prior to being listed for sale. This comprehensive inspection process ensures that every vehicle meets the company’s high standards of safety, performance, and reliability.
From engine diagnostics and transmission checks to brake system tests and electrical assessments, Carloha ensures nothing is left to chance.
This customer-focused initiative reinforces Carloha’s mission to deliver exceptional value at every stage of the car ownership journey. The new standards are particularly attractive to young professionals, first-time car buyers, and families seeking affordability without compromising quality and reliability.
