By Innocent Obasi
Kaduna Electricity Distribution Company (KEDC), one of the eleven downstream operators in the Nigerian Electricity market, has launched its whistle-blower platforms where customers can report both staff and customer misdemeanour.
Yusuf Usman Yahaya, the managing director/CEO of the company, made this disclosure on Tuesday in Kaduna, saying that the company has provided a dedicated mobile phone number where customers can call in 24/7 to provide vital information that will help arrest nefarious activities of electricity users in their neighbourhood and communities.
In addition, Yahaya said customers can send text messages or write to the company via a dedicated email address to report cases of energy theft, meter bypass and tampering. He noted that the platforms can be accessed through the company’s website.
According to the , customers can report staff of the company who are involved in any sort of shady activity such as colluding to defraud the company or extort money from unsuspecting customers via the platforms.
The customer’s privacy and anonymity are completely assured, he noted, and the whistleblower platforms are secure. In order to enhance the company’s electricity supply services in its franchise states, he urged the company’s esteemed customers to utilize the platform.
The dedicated mobile phone number is: 09046207922 through which customers can call or text while the dedicated email address is: whistleblower@kadunaelectric.com. Customers can also access the whistle-blower website by visiting www.kadunaelectric.com.
