Knowledge@Wharton

Professor Barbara Kahn explains the biggest changes in retail and why customer experience is key. Wharton’s Barbara Kahn, author of...

Professor Peter Cappelli chats with Wharton Dean Erika James about his journey to becoming an internationally recognized expert in management...

Wharton’s Benjamin Lockwood explains why state-run lotteries are so compelling to consumers, even when they know the odds are stacked...

New Wharton research shows that staying quiet on polarizing issues isn’t always safe. For companies expected to speak out, silence...

Junior employees are losing opportunities to develop their skills as more companies rely on AI for entry-level tasks, writes Wharton’s...

Firms could avoid consumer backlash with pricing that works both ways, says Wharton’s John Zhang. The controversy over plans by...

In the debut episode of his podcast ‘Creative Intelligence,’ Wharton’s Kartik Hosanagar talks to Khan Academy founder Salman Khan about...

Wharton’s Stefano Puntoni finds that consumers react more strongly when local jobs are moved overseas compared to other reasons for...

New research from Wharton’s Manav Raj finds that delivery platforms are intensifying competition and pressuring profit margins, forcing many restaurants...

Hybrid creativity combines the unique strengths of humans and AI to achieve more than they can alone, writes Wharton’s Cornelia...