South African Airways maintains 4-star ranking in business, economy classes
Businessam StaffApril 23, 2018
South African Airways (SAA) has maintained a 4-Star Skytrax ranking in both business and economy classes for a 16th consecutive year. Skytrax, an independent global airline-rating organisation, awarded the 4-Star rating placing the airline amongst other international and partner airlines. “The South African Airways product and service standards continue to perform at a standard that […]
Aviation industry must prepare to accommodate 3.8bn new passengers by 2036, says IATA
Businessam StaffApril 19, 2018
The International Air Transport Association (IATA) is bullish about air passenger numbers and believes that over the next 20 years these are likely to increase by double the numbers recorded in 2017, which have been put at about four billion. In other words, IATA believes that by 2036, an additional 3.8 billion air travellers would […]
Marriott International unveils one set of unified benefits across its loyalty programmes
Businessam StaffApril 18, 2018
Marriott International Inc., an American multinational diversified hospitality company that manages and franchises a broad portfolio of hotels and related lodging facilities worldwide, Tuesday announced it would introduce one set of unified benefits across its loyalty programmes including Marriott Rewards, The Ritz-Carlton Rewards and Starwood Preferred Guest (SPG) for its members starting August 2018. “Beginning […]
Kenya Airways appoints Total Air Logistics sales agent in Nigeria
Businessam StaffApril 17, 2018
Kenya Airways has appointed Total Air Logistics Limited as General Sales Agent (GSA) to sell passenger tickets and cargo space in Nigeria. This decision is in line with the airline’s strategy of rationalising its operations to increase efficiency and improve service delivery. “We are seeking operational efficiency to the benefit of our staff, shareholders and […]
Delta Air Lines reports $718m pre-tax income in Q1 2018
Businessam StaffApril 16, 2018
Delta Air Lines has reported financial results for the March quarter 2018, with a generally accepted accounting principles (GAAP) pre-tax income of $718 million and net income of $547 million as well as earnings per diluted share of $0.77 on record revenue of $10.0 billion The results indicate adjusted pre-tax income of $676 million, adjusted […]
Delta Airlines to raise passenger traffic by 36% as Lagos-New York flight begins
Ajose SehindemiMarch 29, 2018
Delta Airlines says it is set to increase passenger traffic in Nigeria by 36 percent with its launch of a direct flight from Lagos to JFK airport in New York. It said though it transported 377,000 passengers from Africa to the US in 2017, with 89,000 of the passengers from Nigeria, a low figure when […]
World’s best airports for customer experience revealed
Businessam StaffMarch 28, 2018
Minutes can drag while waiting for a flight and sometimes it can seem like time has stopped altogether. However, some airports have such incredible customer service experience that means waiting for your connection can make the time fly. A new survey released by the Airports Council International (ACI) has revealed the best airports for customer […]
Arik Air wins ‘Best Air Crew 2017’ award
Businessam StaffMarch 27, 2018
Nigeria’s Arik Air has been honoured with the prestigious Nigerian Aviation (NIGAV) Awards for the Best Air Crew of The Year 2017 (domestic route). The award, which was presented to the airline at a well-attended ceremony held at Oriental Hotel, Victoria Island, Lagos on Saturday, March 24, 2018, was given in recognition of the airline’s […]
Bentley design boss teases upcoming electric flagship
Businessam StaffMarch 24, 2018
Bentley has announced its plans to build an electric flagship vehicle using technology from Porsche’s Mission E electric sports-GT, adding to the number of car makers planning to build fully electric cars. Stefan Sielaff, design director for Bentley, revealed this in an interview with Auto Express. The design boss said, “The next step for sure […]
Chinese tourists rallying around mobile payments
Businessam StaffMarch 21, 2018
Alipay talked-up growth in the number of Chinese tourists using mobile payment systems overseas, as it unveiled a study comparing huge uptake among Chinese travellers with low penetration among other holidaymakers. The survey, conducted by analyst company Neilsen in collaboration with Alipay, said 65 per cent of Chinese overseas tourists used their existing mobile payment […]