NCC works to restore telecom services amid diesel shortage

Joy Agwunobi 

The Nigerian Communications Commission (NCC) has confirmed ongoing disruptions in mobile network services across parts of Abuja, attributing the challenges to interruptions in diesel supply affecting key telecom infrastructure.

The outages have impacted the Quality of Service (QoS) for subscribers of major operators, including Airtel and MTN, whose base stations rely on power from IHS Nigeria Limited, a colocation provider. The NCC said the diesel shortage followed disruptions caused by the National Oil and Gas Suppliers Association (NOGASA), which temporarily halted fuel deliveries to sites supporting telecommunications services in the capital.

In a statement, Nnenna Ukoha, head of public affairs at the NCC, said the Commission is working closely with telecom operators and other stakeholders to resolve the situation. “We are actively engaging with relevant parties to remove diesel supply bottlenecks and restore service quality as quickly as possible,” she said, adding that the Commission is exploring sustainable solutions to prevent similar disruptions in the future.

The NCC emphasised that reliable power is critical for seamless telecom operations and reassured the public that efforts are underway to restore full service. Subscribers have been asked to remain patient as the Commission coordinates with service providers and fuel suppliers to stabilise network performance.

The regulator also reiterated its commitment to creating a conducive environment for the growth and sustainability of telecommunications services in Nigeria, ensuring uninterrupted connectivity for both economic and personal communications.

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NCC works to restore telecom services amid diesel shortage

Joy Agwunobi 

The Nigerian Communications Commission (NCC) has confirmed ongoing disruptions in mobile network services across parts of Abuja, attributing the challenges to interruptions in diesel supply affecting key telecom infrastructure.

The outages have impacted the Quality of Service (QoS) for subscribers of major operators, including Airtel and MTN, whose base stations rely on power from IHS Nigeria Limited, a colocation provider. The NCC said the diesel shortage followed disruptions caused by the National Oil and Gas Suppliers Association (NOGASA), which temporarily halted fuel deliveries to sites supporting telecommunications services in the capital.

In a statement, Nnenna Ukoha, head of public affairs at the NCC, said the Commission is working closely with telecom operators and other stakeholders to resolve the situation. “We are actively engaging with relevant parties to remove diesel supply bottlenecks and restore service quality as quickly as possible,” she said, adding that the Commission is exploring sustainable solutions to prevent similar disruptions in the future.

The NCC emphasised that reliable power is critical for seamless telecom operations and reassured the public that efforts are underway to restore full service. Subscribers have been asked to remain patient as the Commission coordinates with service providers and fuel suppliers to stabilise network performance.

The regulator also reiterated its commitment to creating a conducive environment for the growth and sustainability of telecommunications services in Nigeria, ensuring uninterrupted connectivity for both economic and personal communications.

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