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The Federal Government of Nigeria has confirmed that plans are underway to fully digitise public service records before the end of the first quarter of 2023. Ibiene Roberts, permanent secretary, Ministry of Special Duties and Intergovernmental Affairs, disclosed this in Abuja while presenting the Standard Operation Procedures (SOP) to George Akume, minister of special duties and intergovernmental affairs. Roberts said the procedure was in line with the directives of the head of the civil service of the federation (HoCSF) to ministries, departments and agencies (MDAs). “The office of the HoCSF in readiness for the process automation in the civil service deployed SOP replication team to core MDAs,” Roberts said. “It is an aspect of the Enterprise Content Management (ECM) with the mandate to digitise records and automate workflow to achieve an overall improvement in information sharing and collaboration across the MDAs. “When employees follow the SOP for a particular job, they produce a product that is consistent and predictable,” she said. The permanent secretary added that the ministry has responsibility to cascade the development of SOPs in the agencies under its direct supervision for operation. SOP is a step-by-step instruction that acts as a guideline for an employee’s work processes and best describes the activities necessary to complete tasks in a particular schedule. Akume, in his remarks, commended the effort of Folashade Yemi-Esan, HoCSF, in changing the narratives of work culture in the federal civil service. “The transformative initiatives of this present administration are crucial to relieving the challenges faced by the civil servants in the discharge of their duties,” Akume said. The minister also assured that the consequential effects of the document would promote efficiency and effectiveness in job performance and delivery. |
