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Home Technology

10bn digital transactions, 90% cybersecurity talent gap expose Nigeria’s fraud risk 

by Joy Agwunobi
July 26, 2026
in Technology
Cyber attacks hit over 80% of workers as security adoption lags

Nigeria’s rapidly expanding digital payment ecosystem processed more than 10 billion real-time financial transactions annually, but the country’s fraud protection capacity is struggling to match the pace of growth, leaving financial institutions increasingly exposed to sophisticated cyber threats.

A new industry report by Adhere,a compliance technology firm in partnership with TechCabal, revealed that while Nigeria’s digital financial infrastructure continues to scale, vulnerabilities around fraud prevention, cybersecurity capacity and regulatory compliance remain significant concerns.

The report, titled “The Compliance Reckoning: Regulating Financial Services in the Age of AI,” ranked Nigeria 110th out of 112 countries in fraud protection readiness, despite the country’s growing adoption of digital payments and real-time transaction platforms.

According to the report, the challenge is becoming more complex as cybercriminals increasingly deploy artificial intelligence and other advanced technologies to execute targeted attacks.

It noted that global financial fraud losses reached $442 billion in 2025, with AI-enhanced fraud methods becoming about 4.5 times more profitable than traditional fraud approaches.

In Nigeria, reported digital payment fraud losses declined by more than 50 percent to N25.85 billion in 2025 from N52.26 billion in 2024. However, the report cautioned that the decline does not necessarily reflect a reduction in underlying risks.

Instead, it noted that fraud losses have increased by about 350 per cent since 2020, even as the number of reported cases dropped by approximately 31 per cent, suggesting that criminals are moving towards fewer but more damaging attacks.

The report further identified Nigeria’s cybersecurity talent shortage as another major weakness, estimating that the country faces about a 90 per cent gap in cybersecurity workforce capacity.

Beyond technological challenges, financial institutions are also facing increasing regulatory expectations. The report noted that the Central Bank of Nigeria (CBN) issued 17 regulatory actions within 14 months covering areas such as cybersecurity, anti-money laundering and data protection.

It added that six compliance deadlines are expected between March 2026 and March 2028, placing additional pressure on banks and other financial service providers to strengthen their risk management frameworks.

The report referenced a N15.42 billion regulatory fine imposed on a leading commercial bank in 2025 as an indication that compliance failures could have broader consequences beyond financial penalties, including risks to international correspondent banking relationships.

Commenting on the findings, Gbemisola Osunrinde, group managing director of Smartcomply, said the decline in reported fraud figures should not be interpreted as evidence that the threat landscape has improved.

“The fall in reported fraud is welcome, but it is also a warning. When reporting drops faster than fraud, the risk does not leave the system, it leaves the record,” she said.

Osunrinde said financial institutions would need to move beyond deploying standalone artificial intelligence tools and instead build stronger compliance structures supported by proactive monitoring, customer risk intelligence, effective governance and collaboration across the financial ecosystem.

Similarly, Uche Henry, assistant inspector general of Police, described financial crime as an emerging national security challenge capable of affecting confidence in financial institutions and the broader economy.

He said criminals had shifted from traditional banking-related crimes to technology-driven attacks involving artificial intelligence, ransomware, deepfakes, SIM swap fraud, insider collaboration and social engineering.

Henry urged banks, telecommunications operators, regulators and law enforcement agencies to strengthen collaboration and adopt AI-powered solutions capable of detecting emerging threats.

He also raised concerns about insider risks within financial institutions and telecom companies, alleging that some employees assist cybercriminals by compromising banking and communication systems.

According to him, faster enforcement mechanisms, increased public awareness and wider adoption of advanced fraud detection technologies would be critical to securing Nigeria’s growing digital payment ecosystem.

“The institutions that come through the next eighteen months intact will not be the ones with the best AI tools, but the ones with the architecture around them, built on proactive detection, full customer risk context, model governance and collaboration across institutions,” the report stated.

Joy Agwunobi
Joy Agwunobi
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Onafriq, a pan-African payments company, is set to discontinue its Baxi agent banking business in Nigeria after five years, citing naira depreciation, rising operating costs and intensifying competition that have weakened the segment’s profitability. The planned shutdown will affect the agent banking operations conducted through Baxi under Onafriq Nigeria Payments Limited. However, the decision does not signal the company’s withdrawal from Nigeria, as it intends to retain its cross-border payments network and card issuing services in the country. In a statement, Onafriq said changes in Nigeria’s operating environment since 2024 had significantly altered the economics of its offline agent banking business, making the existing model unsustainable. The move marks a strategic shift for the company, which entered Nigeria’s agent banking market to expand access to financial services through a network of agents providing transaction services outside traditional bank branches. Onafriq attributed the decision to a combination of macroeconomic pressures and structural changes in the country’s payments industry. According to the company, naira depreciation and inflation have affected transaction volumes, increased operating expenses and undermined the sustainability of its agent banking operations. The growing adoption of instant account-to-account transfers has also changed the mix of transactions handled by agents, while heightened competition among payment service providers has put further pressure on margins. These developments have made it increasingly difficult for the business to remain viable under its existing operating structure, prompting the company to reassess its long-term strategy. Dare Okoudjou, founder and chief executive officer of Onafriq, said the decision to close the business was difficult, particularly given the efforts of employees, agents and business partners who helped build the Baxi network. “We entered Nigeria with conviction and commitment, but did not achieve the outcome we set out for. Closing this business was a difficult decision to arrive at, one that affects colleagues, agents, and business partners across Nigeria who poured their hearts and soul into building out the Baxi network,” Okoudjou said. Despite the closure, he reaffirmed the company’s commitment to the Nigerian market, noting that the group would continue to serve customers through its payments network and card issuing operations. Onafriq entered Nigeria’s agent banking market in 2021 through the acquisition of Baxi, also known as Capricorn Digital Limited. The company said it continued investing in the business through 2023, with efforts focused on expanding and strengthening its agent network. However, a subsequent review of the business’s long-term prospects and financial sustainability led to the decision to wind down the operation. As part of the transition, Onafriq said agents onboarded through the Baxi platform had been moved to another principal bank, a step intended to facilitate continuity for the affected agents. The company has also directed agents to transfer their funds to their preferred principal bank within 30 days, adding that its teams would provide support throughout the transition process. Employees whose roles are linked to the agent banking business will also be consulted and supported during the wind-down, with Onafriq pledging to treat affected workers fairly.

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