Analyst Insight

To many business owners who collect card details, there are many reasons why they wouldn’t consider being Payment Card Industry...

BY SOLA ONI  Sola Oni, an integrated communications strategist, Chartered Stockbroker and Commodities Broker, is the Chief Executive Officer, Sofunix...

Story has it that when the late M. K. O. Abiola got a lucrative job in a brewery in Nigeria,...

The feedback from the customers about their experiences with and their expectations for the products and services of an organisation...

A decade ago, the influencer marketing arena was limited only to celebrities and a few dedicated bloggers. Now, it seems...

The Airports Council International concluded last week their customer experience summit in Krakow, Poland. ‘Rehumanising the Airport Experience’ was the...

BY JULIET EHIMUAN Juliet Ehimuan, director, West Africa, Google, has over 25 years’ experience primarily in technology, oil and gas,...

Regardless of the global economic times we are in where companies exchange data on a massive scale, there is still...

In any data privacy framework, most companies use different approaches to set controls. These include policies, procedures, and at other...

Equal and dignified access to air transport is covered by the United Nations Convention on the Rights of Persons with...