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Home Insurance & Pension Business

PenCom targets 9 million transport workers for pension scheme expansion 

by Joy Agwunobi
June 22, 2026
in Insurance & Pension Business
PenCom permits PFAs to invest in custodian-linked securities 

The National Pension Commission (PenCom) is positioning to bring an estimated nine million transport workers into the formal pension system through a proposed partnership with the National Union of Road Transport Workers (NURTW), a move that could significantly deepen pension penetration among Nigeria’s informal sector workforce.

The initiative, which centres on the Personal Pension Plan (PPP) under the Contributory Pension Scheme (CPS), is also expected to support the acquisition of modern mass-transit vehicles through innovative financing arrangements designed for transport operators across the country.

The proposed collaboration emerged during a courtesy visit by Musiliu Akinsanya, national president of the NURTW, to Omolola Oloworaran, director-general of PenCom, at the Commission’s headquarters in Abuja.

Speaking during the engagement, Akinsanya said the union’s extensive nationwide network, comprising an estimated nine million transport workers operating in motor parks, logistics corridors, interstate routes and urban transport systems, provides a strategic platform for extending pension coverage and promoting financial inclusion among workers in the informal economy.

According to him, the union has developed a three-pronged partnership framework aimed at transforming the welfare and long-term financial security of transport workers.

The framework proposes the mass enrolment of transport workers into the Personal Pension Plan, the introduction of an automated daily pension contribution system linked to existing transport revenue collection channels, and the establishment of a National Transport Workers Mobility Enhancement Programme that would facilitate access to modern vehicles through structured financing mechanisms.

A central feature of the proposal is the creation of a sustainable financing model that would enable transport operators to acquire buses and other transport assets with support from development finance institutions, commercial banks and other stakeholders.

Under the arrangement, daily collections from transport operators would be processed through existing union structures, allowing participants to simultaneously meet vehicle financing obligations while making regular contributions to their Personal Pension Plan accounts.

Akinsanya noted that the model is expected to strengthen loan repayment performance, reduce financing risks for lenders and encourage a culture of savings among transport workers, many of whom currently lack access to formal retirement planning structures.

He added that the initiative could provide a practical pathway for integrating millions of informal-sector workers into Nigeria’s pension ecosystem while improving access to affordable transport financing.

Responding to the proposal, Oloworaran welcomed the initiative, describing it as a potentially transformative intervention capable of accelerating pension inclusion across the informal sector.

She commended the NURTW leadership for seeking sustainable solutions that combine social protection with economic empowerment for its members, noting that the proposal aligns with PenCom’s broader objective of expanding pension coverage beyond the formal workforce.

The PenCom director-general reaffirmed the Commission’s commitment to engaging with the union and other relevant stakeholders to explore practical implementation pathways for the initiative.

She stressed that widening pension coverage remains a major priority for the Commission and forms part of ongoing efforts to strengthen financial inclusion, improve retirement security and enhance the economic well-being of Nigerians.

Describing the initiative as one of the most ambitious pension inclusion drives targeted at informal-sector workers in recent years, she said its successful implementation could substantially increase the country’s pension contributor base while providing retirement security for millions of transport workers.

Beyond its pension objectives, she noted that the programme could also establish a sustainable framework for modernising public transportation through improved access to vehicle financing and infrastructure support.

Both PenCom and the NURTW expressed optimism that the partnership could evolve into a flagship national programme capable of delivering broad socio-economic benefits, while reinforcing efforts to extend social security coverage to underserved segments of Nigeria’s workforce.

Joy Agwunobi
Joy Agwunobi
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Global airlines are investing heavily in economy class cabins as competition for passengers shifts beyond ticket prices to the quality of the travel experience, prompting carriers to modernise fleets, redesign cabins and enhance onboard services in a bid to strengthen customer loyalty and improve long-term profitability. The renewed focus reflects a transformation in the aviation industry, where economy class, despite offering lower fares than premium cabins, remains the largest contributor to passenger volumes and an increasingly important driver of commercial performance. With millions of travellers continuing to prioritise affordability, airlines are finding that modest improvements in comfort and convenience can translate into stronger repeat business, improved customer satisfaction and higher ancillary revenues. As a result, carriers are directing substantial investment towards upgrading economy cabins through newer aircraft, ergonomically designed seats, advanced inflight entertainment systems, onboard connectivity, enhanced catering and improved cabin service. Industry analysts say the strategy is becoming a key differentiator as airlines compete more aggressively for passengers on both regional and long-haul routes. Unlike business and first-class travellers, whose numbers are relatively limited, economy passengers account for the overwhelming majority of airline traffic, making their overall travel experience increasingly central to airlines' growth strategies. Rather than relying solely on fare reductions to attract customers, airlines are seeking to build stronger brand loyalty by improving the value passengers receive throughout their journeys. "Passenger expectations have changed significantly. Travellers increasingly compare airlines based not only on ticket prices but also on comfort, reliability, connectivity and the overall onboard experience," aviation analysts note. Several of the world's leading airlines have already embraced the strategy. Carriers including Singapore Airlines, Qatar Airways, Emirates, Turkish Airlines, All Nippon Airways (ANA), EVA Air and Cathay Pacific have invested significantly in upgrading their economy cabins through improved seating, larger entertainment libraries, enhanced meal services and customer-focused cabin experiences. Although each airline has adopted different approaches, the underlying objective remains the same: making economy travel more comfortable for the largest segment of their customer base while strengthening long-term commercial competitiveness. Fleet modernisation is playing a critical role in that transformation. Next-generation aircraft such as the Boeing 787 Dreamliner, Airbus A350 and Airbus A321neo are enabling airlines to improve the passenger experience while simultaneously lowering operating costs. Compared with older aircraft, these models offer quieter cabins, larger windows, improved air quality, better humidity control and greater fuel efficiency, creating benefits for both passengers and airline operators. The newer aircraft also reduce fuel consumption and maintenance expenses, allowing airlines to improve customer experience without significantly increasing operating costs over the aircraft's lifespan. Technology has emerged as another major area of investment. Features once reserved almost exclusively for premium cabins, including USB charging ports, wireless internet connectivity, mobile application integration and personalised digital entertainment platforms, are increasingly becoming standard in economy class. Passengers are also benefiting from greater control over their travel experience, with digital services allowing them to access entertainment, communicate onboard and manage various aspects of their journeys more conveniently. The growing investment reflects changing consumer expectations in an increasingly digital travel environment. Recent international passenger satisfaction surveys consistently indicate that airlines investing in cabin comfort, inflight technology and customer service continue to perform strongly in global service rankings. While competitive pricing remains an important consideration for travellers, customer experience has become an increasingly influential factor in airline selection, particularly on medium and long-haul routes where comfort plays a greater role in purchasing decisions. The trend is expected to reshape competition within Africa's aviation industry as airlines expand their fleets to meet growing passenger demand.

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Global airlines are investing heavily in economy class cabins as competition for passengers shifts beyond ticket prices to the quality of the travel experience, prompting carriers to modernise fleets, redesign cabins and enhance onboard services in a bid to strengthen customer loyalty and improve long-term profitability. The renewed focus reflects a transformation in the aviation industry, where economy class, despite offering lower fares than premium cabins, remains the largest contributor to passenger volumes and an increasingly important driver of commercial performance. With millions of travellers continuing to prioritise affordability, airlines are finding that modest improvements in comfort and convenience can translate into stronger repeat business, improved customer satisfaction and higher ancillary revenues. As a result, carriers are directing substantial investment towards upgrading economy cabins through newer aircraft, ergonomically designed seats, advanced inflight entertainment systems, onboard connectivity, enhanced catering and improved cabin service. Industry analysts say the strategy is becoming a key differentiator as airlines compete more aggressively for passengers on both regional and long-haul routes. Unlike business and first-class travellers, whose numbers are relatively limited, economy passengers account for the overwhelming majority of airline traffic, making their overall travel experience increasingly central to airlines' growth strategies. Rather than relying solely on fare reductions to attract customers, airlines are seeking to build stronger brand loyalty by improving the value passengers receive throughout their journeys. "Passenger expectations have changed significantly. Travellers increasingly compare airlines based not only on ticket prices but also on comfort, reliability, connectivity and the overall onboard experience," aviation analysts note. Several of the world's leading airlines have already embraced the strategy. Carriers including Singapore Airlines, Qatar Airways, Emirates, Turkish Airlines, All Nippon Airways (ANA), EVA Air and Cathay Pacific have invested significantly in upgrading their economy cabins through improved seating, larger entertainment libraries, enhanced meal services and customer-focused cabin experiences. Although each airline has adopted different approaches, the underlying objective remains the same: making economy travel more comfortable for the largest segment of their customer base while strengthening long-term commercial competitiveness. Fleet modernisation is playing a critical role in that transformation. Next-generation aircraft such as the Boeing 787 Dreamliner, Airbus A350 and Airbus A321neo are enabling airlines to improve the passenger experience while simultaneously lowering operating costs. Compared with older aircraft, these models offer quieter cabins, larger windows, improved air quality, better humidity control and greater fuel efficiency, creating benefits for both passengers and airline operators. The newer aircraft also reduce fuel consumption and maintenance expenses, allowing airlines to improve customer experience without significantly increasing operating costs over the aircraft's lifespan. Technology has emerged as another major area of investment. Features once reserved almost exclusively for premium cabins, including USB charging ports, wireless internet connectivity, mobile application integration and personalised digital entertainment platforms, are increasingly becoming standard in economy class. Passengers are also benefiting from greater control over their travel experience, with digital services allowing them to access entertainment, communicate onboard and manage various aspects of their journeys more conveniently. The growing investment reflects changing consumer expectations in an increasingly digital travel environment. Recent international passenger satisfaction surveys consistently indicate that airlines investing in cabin comfort, inflight technology and customer service continue to perform strongly in global service rankings. While competitive pricing remains an important consideration for travellers, customer experience has become an increasingly influential factor in airline selection, particularly on medium and long-haul routes where comfort plays a greater role in purchasing decisions. The trend is expected to reshape competition within Africa's aviation industry as airlines expand their fleets to meet growing passenger demand.

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