Onome Amuge
The Securities and Exchange Commission (SEC) is deepening its technological transformation drive as part of a wider strategy to rebuild investor confidence and reposition Nigeria’s capital market for global competitiveness.
At the 2025 Customer Service Week celebration in Abuja, themed “Building the Market of the Future, One Interaction at a Time,” Emomotimi Agama, director general of the commission, said the SEC is embedding digital innovation into the core of its regulatory and service framework. The goal, he explained, is to create a more transparent, efficient, and user-friendly market environment that meets the expectations of both domestic and international investors.
“The digitization of our processes, the launch of new portals, and our enhanced engagement on social media are all steps in the right direction. They are designed to make our market more accessible, transparent, and user-friendly,” Agama said.
In recent months, the SEC has rolled out several reforms aimed at improving ease of interaction with the regulator. These include the automation of filings, digitization of licensing procedures, and a new online portal that enables investors and operators to access services remotely. The Commission has also strengthened its digital communication channels to improve engagement with stakeholders.
However, while technology forms the backbone of the Commission’s reform agenda, Agama noted that human engagement remains critical to sustaining market trust. “Technology is only an enabler. The heart of excellent service is the human connection—the ability to listen, understand, and provide solutions that make every stakeholder feel valued,” he said.
The SEC chief pledged continuous investment in digital infrastructure and staff training to empower frontline officers who directly interface with investors. He described these officers as the true heroes of the capital market whose work shapes the public’s perception of regulatory credibility.
Agama reiterated the Commission’s long-term vision of building a deep, technology-driven capital market powered by efficient service delivery and sustained investor trust. “Let every day be Customer Service Day at the Nigerian SEC and across our capital market. Let us continue to build this market of the future, not with grand pronouncements alone, but with one successful interaction, one resolved complaint, and one satisfied stakeholder at a time,” he said.
