The Nigerian Communications Commission (NCC) is leveraging its emergence as one of the Federal Government’s highest-performing public institutions to reinforce investor confidence in the country’s digital economy, following its ranking among the top three Ministries, Departments and Agencies (MDAs) in the 2026 Public Service Reforms Performance Assessment.
The telecommunications regulator, ranked third overall by the Bureau of Public Service Reforms (BPSR), said the recognition reflects the growing impact of regulatory reforms designed to improve transparency, accountability and service delivery across one of Nigeria’s largest non-oil sectors.
The assessment, which placed the Nigerian Investment Promotion Commission (NIPC) first and the Nigerian Export Promotion Council (NEPC) second, evaluated federal institutions using a broader governance framework covering the Self-Assessment Tool (SAT), Freedom of Information (FOI) compliance, Fiscal Transparency and Integrity Index, as well as official website performance.
Receiving the award in Abuja on behalf of Aminu Maida, the executive vice chairman and chief executive officer of the NCC, Abraham Oshadami, the executive commissioner for technical services, described the recognition as validation of the Commission’s ongoing institutional reforms.
He said the ranking demonstrates that sustained efforts to strengthen transparency, accountability and consumer-focused regulation are gaining wider public recognition while creating additional momentum for continuous improvement.
According to him, the Commission remains committed to deploying innovative regulatory tools capable of improving service quality, enhancing consumer protection and strengthening confidence in Nigeria’s telecommunications market.
The recognition follows a series of regulatory initiatives introduced by the Commission over the past two years to improve transparency across the industry.
Among the reforms is the National Coverage Map, which provides near real-time information on mobile network availability and performance nationwide, enabling consumers and investors to monitor service coverage more effectively.
The regulator has also introduced Quarterly Network Performance Reports to provide detailed assessments of operators’ service quality while directing mobile network operators to simplify tariff disclosures to improve pricing transparency for subscribers.
In addition, the NCC has strengthened corporate governance requirements for telecommunications operators and expanded the proactive publication of industry data to improve market transparency and public accountability.
Also speaking at the ceremony, Dasuki Arabi,director-general of the Bureau of Public Service Reforms, commended participating agencies for advancing reforms centred on transparency, accountability and open governance, describing the annual assessment as a mechanism for promoting excellence across public institutions.
The awards formed part of activities marking the United Nations Public Service Day and recognised institutions demonstrating consistent progress in implementing reforms and improving service delivery.
The latest recognition also reflects the Commission’s sustained governance improvements. In 2025, the NCC was ranked the second-best-performing federal agency in the Bureau’s website performance assessment. This year’s evaluation expanded beyond digital presence to include institutional governance, fiscal integrity and transparency indicators.
