Ekelem-Airhihen

Ekelem Airhihen,  a trained mediator, chartered accountant, certified finance and IT consultant, certified in policy and public leadership, and an airport customer experience specialist, has an MBA from the Lagos Business School. He is a member, ACI Airport Non-aeronautical Revenue Activities Committee; and is certified in design and implementation of KPI for airports. He can be reached on ekyair@yahoo.com and +2348023125396 (WhatsApp only)


Distances people walk in airports sometimes seem endless. Some of these walks may be spurred by business reasons and of course safety

Smart looking pilots and air hosts and hostesses, beautiful aircraft and airport terminals are part of the attractiveness of aviation

The most recent industry threat after the exchange rate challenge and trapped funds in the central bank is the closure of airspace

Though there are people who still fear to fly, evidence points to the fact that there is no need for such. The media tends to

Negative emotions along with disruption to schedules accompany visa denial. When one considers the time and money spent in the visa

When temperatures become very high as is being witnessed in many countries including Africa,  delays, bumping and uncomfortably hot

Ensuring that frequency of delayed or cancelled flights is reduced is an important performance indicator which an airport should not

Luggage and the airport experience are very important in air travel. The process is that each bag that travels in the hold of an

There is an alternative dispute resolution (ADR) settlement of air passenger disputes coming from Spain that is expected to improve

The mental disposition of a traveller at an airport does begin with the visa application process. Experience with visa application