Analyst Insight

The International Air Transport Association (IATA), the international association representing around 320 airlines accounting for 83 percent of global air traffic, in December 2024 released its semi-annual report on global outlook for air transport. The report takes a broad look at developments in the airline industry, the context in which it is operating, and the […]

The room was dark except for the dim glow of a flickering streetlight outside. Sergeant Bala was halfway through his third cup of lukewarm tea when the phone in his pocket vibrated. It wasn’t the usual buzz of family or friends; this one carried weight, urgency. He pressed the phone to his ear. “It’s happening […]

Recently, the Airports Council International (ACI), which is the voice of the world’s airports, released a guide on airport commercial digital transformation best practices.  ACI  is a global organisation which represents the interests of airports and also promotes airport standards and excellence in the aviation industry. ACI World is the leader globally in airport management […]

It happened again the other day. I was shopping online, casually browsing for some home essentials. I found a couple of items I liked, popped them into my basket, and then got distracted by life. You know how it goes — my tea went cold, the washing machine beeped, and before I knew it, I’d […]

Privacy is a fundamental right that everyone values, but safeguarding it in our increasingly interconnected world is no simple task. From mobile apps to surveillance cameras, the sheer volume of personal data collected and processed every day is staggering. This is where Data Protection Impact Assessments (DPIAs) come in — a vital tool to ensure […]

Air transportation is a global industry that carries millions of passengers every day. With the increasing reliance on digital tools for booking, check-in, flight information and in-flight services, it is important to ensure that these services are accessible to all. Digital accessibility in aviation is crucial to ensure that all passengers, including those with disabilities, […]

Privacy and security are often discussed together, but they are not the same. Privacy is about protecting personal information and ensuring it is used appropriately. Security, on the other hand, involves the measures taken to protect data from unauthorised access, theft, or damage. These two concepts are deeply interconnected, and understanding the relationship between them […]